PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Where do i change message after submitting form: "thank you...we will be cont

Gravity Support Forums » Plugin Support » Gravity Forms

  1. teresa
    Member

    What is the code to change the message that someone receives after submitting a form: "thank you. We will be Contacting you shortly."

    Site is: http://www.spdconnect.com (either "tell us about" or subscribe")
    I'm using Thesis.

    Thanks!
    Teresa

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  2. Kevin Flahaut
    Administrator

    Click on the form name to expand the settings panel. Then click on the "confirmation" tab. You can change it there.

    screenshot

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  3. teresa
    Member

    Hi Kevin,
    I'm not talking about the email notification they will receive once they submit a form. I'm talking about the little pop up message that the person receives after submitting. The one in the yellow box that says - "thank you. We will be contacting you shortly." I want to change this message and the color of the box.
    Thanks!
    Teresa
    http://www.spdconnect.com

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  4. Kevin Flahaut
    Administrator

    Teresa,

    Understood. That is the notice for the confirmation page. Email notifications are setup on an entirely different page.

    Posted 13 years ago on Thursday September 16, 2010 | Permalink

  5. teresa
    Member

    Hi Kevin,
    Where would I change the note in the yellow box ("thank you. we will be contacting you shortly" (what page, where in the admin, what file for the css, etc.)
    Thanks!
    Teresa

    Posted 13 years ago on Friday September 24, 2010 | Permalink

  6. Kevin Flahaut
    Administrator

    Teresa,

    The confirmation message that you are talking about is what I've explained above. It's on the edit form page, under the form settings > confirmation tab. You can see the screenshot above for clarity. This IS the content for the "yellow box" that you refer to.

    If you're wanting to change the style, you can style it based on the id as shown below

    #gforms_confirmation_message  {
          background-color:#FFFAC6;
          border:1px solid #FEDA70;
}

    Just append any new styles to the end of your theme style sheet.

    Posted 13 years ago on Friday September 24, 2010 | Permalink

  7. dartman815
    Member

    Hi,

    I don't seem to have a confirmation tab under the forms name. I could really make use of this. Any help would be appreciated.

    Thanks,

    Daniel

    Posted 13 years ago on Tuesday September 28, 2010 | Permalink

  8. Carl Hancock
    Administrator

    @dartman815 If you don't have a confirmation tab then you are looking at the wrong thing. The confirmation tab is one of the Form Settings options.

    See this documentation page:

    http://www.gravityhelp.com/documentation/form-settings/

    Posted 13 years ago on Tuesday September 28, 2010 | Permalink

  9. dartman815
    Member

    Thank you I was looking in the wrong area.

    Daniel

    Posted 13 years ago on Tuesday September 28, 2010 | Permalink

  10. Travis
    Member

    Is there any way to hide the confirmation message altogether. I am using the gform_post_submission_ID hook and don't want the message to appear at the bottom. However, I also have another form on my site and editing #gforms_confirmation_message {display:none;} will hide that form's confirmation. Basically is there a way to filter out the confirmation message? Any suggestions?

    I answered this over here: http://forum.gravityhelp.com/topic/custom-thank-you-confirmation-message-none?replies=4#post-18057

    Posted 13 years ago on Wednesday February 9, 2011 | Permalink