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Why is {admin_email} in the From field of notifications

  1. Since the recent upgrades I've noticed {admin_email} now appears in all the From fields for email notifications. Everything seems to be working as before, which is the submitters email address is included in this field, so I assume {admin_email} means > use submitter Email by default. So what if the form does not include an Email field, which email address will be used?

    Posted 6 years ago on Thursday May 2, 2013 | Permalink
  2. David Peralty
    Administrator

    Admin e-mail should be the e-mail address of the Primary WordPress Administrator account on your blog. You can change this to be whatever you like. I would suggest changing the From address to both an e-mail address you would check, and one that actually exists on your server.

    Posted 6 years ago on Thursday May 2, 2013 | Permalink
  3. Thanks David, makes sense, but not the behaviour I was seeing, but perhaps it is still using the original setting of submitter email address and only displaying {admin_email} when I edit the form. But is From a new field? Can't remember.

    Will try saving and see what happens.

    Posted 6 years ago on Thursday May 2, 2013 | Permalink
  4. I just tested it, and when I added {admin_email} to the From Email field in notifications, it used the Email field value {Email:3} instead.

    I also tried the form with the Email Field {Email:3} removed, and then it used the wp admin email address, as you would expect.

    So it seems that if there is an Email field on the form it will override {admin_email}.

    Posted 6 years ago on Thursday May 2, 2013 | Permalink
  5. I see no reply to this issue, and I am having the same exact problem.

    I have 4 forms in my website. 3 behing one way, and the forth behaving another. All 4 forms have the exact same settings (except for the "To:" email).

    All my forms on my website have admin_email in the "from" field added by default. When I test it, 3 forms put the user submitted e-mail address in the "from" field. The last form uses the actual admin email in wordpress. I have no idea why.

    Can someone help? I am using the last version.

    Posted 6 years ago on Thursday June 13, 2013 | Permalink