PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Why would my form dissapear

Gravity Support Forums » Plugin Support » Gravity Forms

  1. iamcanadian1973
    Member

    So the strangest thing happened. I have a couple forms on my website, and one of them just stop showing the other day. I just noticed this morning. If I go under forms I can see the form, but if I go to the page it was inserted I see the shortcode, but no form on the live site. Further more, if I go to insert the form, its not available.

    I corrected the issue by duplicating the form and inserting it again, but the client is in need of an actual "real" answer as to why this would happen. So if there is one it would be greatly appreciated. and any tips on how to make sure this does not happen again.

    K.

    Posted 12 years ago on Wednesday February 1, 2012 | Permalink

  2. Dana Cobb
    Administrator

    Hi, iamcanadian197,

    Had you updated your version of WordPress or Gravity Forms? Had you changed themes or installed a new plugin? There can be conflicts with themes and other plugins that may cause forms to not show up.

    Posted 12 years ago on Thursday February 9, 2012 | Permalink

This topic has been resolved and has been closed to new replies.