PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Wont receive entries from gravityform

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Chiligroup
    Member

    Hi,

    This is very urgent. I am not receiving entries from my forms. It has been working all the time but two weeks ago the entries stop. I am receiving them at the admin panel but not on e-mail. I have tried many different e-mails and new forms. Everything is blocked for some reason. If you try to submit a form you will see that it looks like the process stops and the site is having problem to process.

    If this is a hos problem, could you tell what is wrong so I can contact them?

    http://bilinord.no/verksted/bestill-service/

    Thanks, this is urgent..

    Please e-mail us on anders@chiligroup.no for login details.

    Posted 10 years ago on Thursday May 16, 2013 | Permalink

  2. David Peralty

    Can you please try the following steps in hopes of isolating the issue? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 10 years ago on Thursday May 16, 2013 | Permalink

  3. David Peralty

    I just submitted a form without issue. You should see an entry that is for Test Test.

    Posted 10 years ago on Thursday May 16, 2013 | Permalink

  4. Chiligroup
    Member

    Contacted my host. Needed to install WP mail SMTP and edit the outgoing wordpress mail. This solved the problem. Think it was blocked by the host server.

    Thanks again, anyways

    Posted 10 years ago on Thursday May 16, 2013 | Permalink

  5. David Peralty

    Glad you figured it out. All my best!

    Posted 10 years ago on Thursday May 16, 2013 | Permalink

This topic has been resolved and has been closed to new replies.