PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

wordpress shortcode not working

Gravity Support Forums » Plugin Support » Gravity Forms

  1. scottclark
    Member

    when i include my gravform as [gravityform id=1 name=FollowUs] in a Page, the form isn't parsed and the bracketed text just shows up as text

    http://test.atmospheresonline.com

    Posted 13 years ago on Tuesday June 29, 2010 | Permalink

  2. Carl Hancock
    Administrator

    Scott,

    WordPress shortcodes are built in WordPress functionality. If they aren't working there is something else going on with your WordPress install. The first thing to do is to check for possible plugin or theme conflicts.

    - Activate the default WordPress theme and test to see if the shortcode works

    If it does then something in your theme is causing the issue. If it doesn't then:

    - Deactivate ALL plugins
    - Activate only Gravity Forms
    - Test the shortcode

    If it works then another plugin is causing the issue.

    - Activate each plugin one by one
    - Test the shortcode after each plugin is activated

    Also make sure you insert the shortcode in the post editor in HTML mode and then update your page. Shortcodes are native functionality to WordPress so something is preventing WordPress from parsing the shortcode.

    Posted 13 years ago on Wednesday June 30, 2010 | Permalink