PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Wrong Post Author

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Chineseand
    Member

    Hi,

    I have a form that posts to an internal company site, and have just seen a glitch..? I have all users set by myself personally, and have them all set as authors (by default). It appears to have been working well, but there was just a post where the author showed up as Admin (that's me), when I didn't make the post. I am tracking down the real author because we have the functionality, but can you advise me on why this may have happened so I can cut off future instances.

    Thanks! - Loving Gravity Forms so far!

    Posted 12 years ago on Friday June 17, 2011 | Permalink

  2. Carl Hancock
    Administrator

    @Chineseand The Post Author only gets set if the user submitting the form is logged into the site. If the user isn't logged in, it uses a default author that is configured in your form. This is typically Admin. So whoever filled out that form wasn't logged into your site which is why the Admin was set as the author.

    Posted 12 years ago on Friday June 17, 2011 | Permalink

  3. Chineseand
    Member

    hmm.. that makes sense, but the site is locked by password. Strange eh?

    Posted 12 years ago on Friday June 17, 2011 | Permalink

  4. Carl Hancock
    Administrator

    Not entirely sure, depends on what you are using to lock down the site. It's possible there is a work around, maybe if a login times out they can still browse the site but aren't technically logged in? I'm not sure what you are using to lockdown the site by password, but that could be the issue.

    Posted 12 years ago on Friday June 17, 2011 | Permalink

  5. Chineseand
    Member

    I'm using Private! Wordpress Access Control Manager. I don't see a logout timer on that plugin..

    Posted 12 years ago on Tuesday June 21, 2011 | Permalink

  6. Chineseand
    Member

    I have a lead - the one user that I know that had a post attributed to admin instead of themselves had changed their user nickname to something other than the default username that was populated. Could this be an issue with integration with GFs?

    Posted 12 years ago on Monday June 27, 2011 | Permalink

  7. Chineseand
    Member

    I looked at my form entries page, and the several of the form entries have no user associated with them (many of these show an author that changed their nickname earlier when viewing the posts page associated with the entries). There are a few that remain, that I'm hoping to be able to track down the author within the company, but I wonder if I'm right in thinking this is the issue.

    Posted 12 years ago on Monday June 27, 2011 | Permalink

  8. Carl Hancock
    Administrator

    I don't believe changing the post nickname can cause this issue because it should be based on the user id and not the nickname. If you are able to reliably recreate this issue on your end, let us know what steps you took to do so and we can take a look.

    Posted 12 years ago on Monday June 27, 2011 | Permalink

This topic has been resolved and has been closed to new replies.