PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Wrong Product Showing in PayPal

  1. I have 4 PayPal feeds, each with a different price and purpose. When checking out using a PayPal enabled form the product that shows on PayPal seems to be randomly chosen between all the feeds.

    Sometimes the correct product shows in PayPal and sometimes it is the product from one of the other feeds.

    My issues seems to be similar to this one but subtly different:
    http://www.gravityhelp.com/forums/topic/paypal-not-receiving-the-correct-amount
    PayPal is receiving an amount it's just not always the correct amount.

    Form:
    http://cl.ly/image/1h3h430x370s

    PayPal (showing the PayPal feed for another product):
    http://cl.ly/image/1w23163U0B1F

    Posted 5 years ago on Thursday June 27, 2013 | Permalink
  2. Can you fill out a priority support request for me and send over a WP Admin login with your submission so we can take a closer look:

    http://www.gravityhelp.com/priority-support/

    Posted 5 years ago on Friday June 28, 2013 | Permalink
  3. Handling via priority support.

    Posted 5 years ago on Monday July 1, 2013 | Permalink

This topic has been resolved and has been closed to new replies.