ferryheijnen
Member
The WYSIWYG editor isn't correctly displaying the content in the notifications builder while the content is correctly being saved in the database and the content is also correctly being displayed in the notification e-mails. So everytime I save a notification and want to do a modification, the only thing I see is an empty text area.
I've tried to disable the WYSIWYG in WordPress but no difference.
Help! :)
Can you begin by testing for theme and plugin conflicts by following these instructions http://rkt.gs/testing
Also, be sure Gravity Forms and WordPress are both up to date.
ferryheijnen
Member
Strange... on another site from us we have the same problem. We've tested with the default theme and it works, but is has worked always with our current theme. There are no updates installed in the past months so I think it's more a Gravity plugin conflict then a theme conflict. All other plugins with form fields are working fine. Please fix this ASAP.
Because you are a developer license holder and we will likely need to log in to your WordPress admin to see the problem, please open a priority support request:
http://www.gravityhelp.com/priority-support/ Be sure to reference this topic if you open the ticket.
If it's a theme conflict, chances are your theme is outputting JavaScript on the Gravity Forms admin pages, where it should not.
I am having the same issue since updating to 1.6.11. Actually, the text is there but it is white! I can see it if I highlight it, but the 'insert field' is not working.
Worked fine before latest update!
Kevin
Kevin - Can you begin by testing for theme and plugin conflicts by following these instructions http://rkt.gs/testing
