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Yet another conditional logic problem

  1. Hi Guys,

    I'm creating a large form for internal data entry and I'm having some issues with conditional paging.

    Basically, I've got a first page with some required fields, but no conditional formatting required to display the following page. When clicking the "next" button, it simply reloads the first page with blank fields.

    The rest of the form is set up to show pages based on a dropdown selection, however, I can't get past the first page to test this out.

    On top of this, I'm throwing mod security errors and keep getting blacklisted from my hosting provider.

    As far as the setup - I'm running WP 3.1.3 with zero other plugins and on Twentyten theme...about as barebones as you can get.

    Here's the form - menu.virtualmarketingstaff.com

    Please let me know if admin access would be helpful.

    Thanks for your help,
    Kevin

    Posted 12 years ago on Thursday May 26, 2011 | Permalink
  2. This is not a conditional logic problem, this is a web server issue. Your form isn't submitting at all. Most likely due to mod_security settings which is why you are also throwing mod security errors.

    See this screenshot: http://grab.by/adIP

    Your web server is returning a 403 Forbidden error and not allowing the form to be submitted, it's most likely being triggered by mod_security.

    You will need to discuss this with your web host. Explain the form won't submit because the server returns a 403 error. You can show them the screenshot I provided.

    Posted 12 years ago on Thursday May 26, 2011 | Permalink
  3. Thanks Carl, I appreciate the fast response!

    I'll check with them and let you know what I find. Thanks again.

    Posted 12 years ago on Thursday May 26, 2011 | Permalink