I have registration set up exhibition vendors. No shipping charges involved. (http://www.strollingoftheheifers.com/slow-living-expo-registration/#form) But on the same site I also have a merchandise store, for which shipping is set up on PayPal. So on the exhibition vendor form, I need PayPal to charge zero shipping. I have tried adding a shipping field to the form with a single value of zero, but this is not being transmitted to PayPal. How can I force zero shipping on PayPal in this situation?
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
Zero shipping charge not going to Paypal
-
How are you having a shipping cost added on other things?
Posted 11 years ago on Thursday December 20, 2012 | Permalink -
Then there is very little that Gravity Forms can do to override that. You would have to talk to Paypal about how you can send them data that would stop their system from adding shipping.
Posted 11 years ago on Thursday December 20, 2012 | Permalink -
FYI, it turns out Gravity Forms CAN override PayPal shipping charges.
Go into Forms > PayPal > choose the form. In PayPal Transactions Setting, check the box "Do not prompt buyer to include a shipping address." This solved the problem — PayPal no longer adds a shipping charge (but continues to calculate shipping on store merchandise orders, as it should).Posted 11 years ago on Saturday December 22, 2012 | Permalink -
I didn't even know that the address would control that. Thanks for letting us know. I will see about getting that added to our documentation for the future. All my best!
Posted 11 years ago on Sunday December 23, 2012 | Permalink
This topic has been resolved and has been closed to new replies.