PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Zip Code field misalignment

  1. The zipcode field is not aligned vertically with the city field next.

    The site...
    http://sorensonvision.com/resources/appointment/

    And a screenshot
    http://sorensonvision.com/wp-content/uploads/2011/08/Screen-shot-2011-08-18-at-10.42.34-AM.png

    Posted 10 years ago on Thursday August 18, 2011 | Permalink
  2. something is introducing break tags into your form markup where there shouldn't be any.

    screenshot: http://i.imgur.com/7sAKr.png

    You'll need to test for a theme/plugin conflict to see where this additional markup is originating.

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 10 years ago on Thursday August 18, 2011 | Permalink
  3. That theme uses the [raw] shortcode which is probably the source of this problem.

    Some solutions explained in these threads:
    http://www.gravityhelp.com/forums/tags/raw

    Sometimes you can wrap the form code in the [ raw ] shortcode, or, just remove that raw shortcode from the theme, especially if you're not using it.

    Posted 10 years ago on Friday August 19, 2011 | Permalink
  4. Wrapping the form itself in the [raw} shortcode works in some scenarios, but we've found that in some forms with complex conditional logic, that the [raw] shortcode may actually break the form itself.

    I would second a vote for removing that shortcode function from your theme altogether, especially if you're not actively using it.

    Posted 10 years ago on Friday August 19, 2011 | Permalink

This topic has been resolved and has been closed to new replies.