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A problem with deleting some fields

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Lorena
    Member

    Every time, when I want delete some field I can never... How I can deleted some field?? please!! request me!!

    Posted 13 years ago on Friday March 9, 2012 | Permalink

  2. Rob Harrell
    Member

    It's most likely because of a plugin conflict and/or JS error. What version of GF are you running? Have you tested for theme/plugin conflicts yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Friday March 9, 2012 | Permalink

  3. Lorena
    Member

    Yes, I tried to disable all plugins. The gravity version is Version 1.6.3.2.1. (I think it is the last, we have purchased 2 days ago. not know what else I can try. Thank you.

    Posted 13 years ago on Friday March 9, 2012 | Permalink

  4. Rob Harrell
    Member

    Can you email me a login to rob@rocketgenius.com and reference this post.

    Posted 13 years ago on Friday March 9, 2012 | Permalink

  5. Lorena
    Member

    ok, since you sent the mail, thanks

    Posted 13 years ago on Friday March 9, 2012 | Permalink

  6. Lorena
    Member

    Good morning, I sent him on Friday to access your email, I would like to solve the problem, I am waiting for your news. Thank you very much and best regards.

    Posted 13 years ago on Monday March 12, 2012 | Permalink

  7. Rob Harrell
    Member

    Can you see about increasing the available PHP memory?

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    If that doesn't work, can email me FTP credentials and we'll have our lead dev debug the code directly.

    Posted 13 years ago on Monday March 12, 2012 | Permalink

  8. Carl Hancock
    Administrator

    This issue is being caused by a theme conflict. Your theme is causing the problem. It's interfering with the AJAX request.

    Given that it is a ThemeForest theme, i'm not surprised that it is causing a problem as they account for the majority of the theme conflicts that plugin developers encounter. Unfortunately very few of the ThemeForest theme developers know how to properly develop themes so that they don't cause conflicts.

    If you activate the default WordPress theme and then test the functionality you will see that it works correctly. The problem is being caused by code in your theme.

    In this case it looks like it's being caused by PHP and not javascript in the theme.

    If you send me a copy of the theme zip file to carl@rocketgenius.com and reference this forum post when doing so, we can take a look at the theme and determine what it is doing wrong so that it can be corrected.

    Posted 13 years ago on Friday March 16, 2012 | Permalink

  9. Efterflyget
    Member

    HI carl!
    I have same problem!!!
    Im using "Chalong" theme forest theme....=/
    Can u PLEASE help me out!!!! Very frustrating!!!!

    One more totaly other question, Can I use the datepicker in gravity form to shown a price??
    hmm. I want customers to choose start and ending date and they can se a price for a rental?
    Cant find anything in the pricefields...=/

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink