PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Accessing Documentation

Gravity Support Forums » Plugin Support » Gravity Forms

  1. carbonfoot
    Member

    I have purchased an single user license and can't get into some of the forum topics on your site. I get the following page with message: The product you have purchased does not give you access to this forum.

    It was my understanding that with this license I would have access to all help documentation and forums.

    Please advise on how I can get access to these topics.

    Posted 14 years ago on Monday November 22, 2010 | Permalink

  2. Carl Hancock
    Administrator

    You registered for the support site with the wrong email address. This is why you are unable to access certain areas of the support site. I have responded to your email with further details.

    Posted 14 years ago on Tuesday November 23, 2010 | Permalink