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Admin and user Not getting a notification after form sent

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Ruby
    Member

    Everything was working fine until I realised recently we weren't getting notifications when people use the "Direct Deposit" option on the form. I updated Gravity Form but it still isn't working.

    When i try to resend it throught the entries part in the admin area, it still doesn't work.

    Posted 12 years ago on Saturday May 5, 2012 | Permalink

  2. Rob Harrell
    Member

    Do you have a link to your form? Are you saying that as long as this Direct Deposit option isn't selected notifications go through ok?

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  3. Ruby
    Member

    thanks for replying

    the form:
    http://www.meff.ifew.com/stall-hire/apply-online/

    Yes, exactly.

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  4. Ruby
    Member

    It must be my site. All my plugins have stopped working

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  5. Ruby
    Member

    plugins are working now that i reinstalled them

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  6. Ruby
    Member

    I think its because my site is infected. My hosting provider is cleaning it up soon. i'll check when its clean

    Posted 12 years ago on Sunday May 6, 2012 | Permalink

  7. Rob Harrell
    Member

    Sounds good, hope you get everything working ok.

    Posted 12 years ago on Monday May 7, 2012 | Permalink

  8. Ruby
    Member

    the malware and everything has been removed however I'm still not getting the notifications!

    Please help

    Posted 12 years ago on Tuesday May 8, 2012 | Permalink

  9. Ruby
    Member

    I've also updated to the most recent update

    Posted 12 years ago on Tuesday May 8, 2012 | Permalink

  10. Ruby
    Member

    Ok i've got it working now. I deleted the direct deposit and added it again.

    Posted 12 years ago on Thursday May 10, 2012 | Permalink

  11. Rob Harrell
    Member

    Cool, glad you got it sorted out. Thanks for letting us know!

    Posted 12 years ago on Thursday May 10, 2012 | Permalink

This topic has been resolved and has been closed to new replies.