cnymike
Member
In a new install of GF, I've got an immediate problem. I submitted 5 entries during testing and then attempted to send them all to the trash. The counter for All and Unread did not change once I moved the entries to the trash and then deleted the trash. There is nothing in the list yet ALL says "2" and Unread says "2".
Help please.
Can you upload a screenshot to imgur or somewhere similar and link to it here? Are you using a caching plugin? Can you check your database to see if any entries are still attached to that form?
cnymike
Member
David, I am using WP Super Cache but have emptied the cache if that makes a difference.
I can get to the database but don't know what I'm looking for. What table am I supposed to look in?
I guess rg_form and rg_form_meta? Here is screen cast of the DB:
http://www.screencast.com/t/3jpfHszueIK
Here is a screen cast of the Entries page in Dashboard
http://www.screencast.com/t/s7hq5lpl
Michael
That usually only happens when fields are changed after some entries are submitted. You need to check the leads tables in your database for results.
cnymike
Member
David, I do not know what I am supposed to be looking for. And to my knowledge, no fields were changed after entries were submitted. So what am I looking for and how do I clear this errant counter?
wp_rg_lead
wp_rg_lead_detail
wp_rg_lead_detail_long
wp_rg_lead_meta
wp_rg_lead_notes
Lead and Lead detail, do they still have entries in them? If you click browse on those tables, do they have values?
