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Ajax error while saving form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. dstubblefield
    Member

    I just added Gravity Forms to my new site and can not get it to work, error "Ajax error while saving form", I can not create a form, save it, the one time I was able to create a form, it would not allow any fields.

    I have done the following:
    Deactivated all plugins
    removed Gravity Forms and reinstalled
    added to wp-config.php define('WP_MEMORY_LIMIT', '64M')
    robooted the server
    Cleared the cache in Firefox
    Changed Theme to Twenty Eleven

    Creating new form icon just spins and then error "Ajax error while saving form"

    At this point I have no idea what to do, Windows server 2008, Plesk 11

    Posted 11 years ago on Tuesday August 28, 2012 | Permalink

  2. dstubblefield
    Member

    Changed to the Twenty Ten theme, added a form and was able to add 1 form field "name", now the error is "Ajax error while adding field"

    Posted 11 years ago on Wednesday August 29, 2012 | Permalink

  3. Chris Hajer
    Key Master

    Are there any sort of logs on the server you can look at? It's related to host configuration, but without logs or more access to the server, it's going to be difficult to troubleshoot.

    Posted 11 years ago on Wednesday August 29, 2012 | Permalink

  4. dstubblefield
    Member

    Moving the hosting to Rackspace Cloud here in the next couple weeks, so the Plesk IIS server will be a non issue. I will try the Gravity Forms when we are on the Linux box.

    Posted 11 years ago on Wednesday August 29, 2012 | Permalink

  5. Chris Hajer
    Key Master

    OK, let us know if you need help in the interim.

    Posted 11 years ago on Thursday August 30, 2012 | Permalink