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ajax error while selecting the form

  1. Hi guys,

    We're trying to link a Gravity form with ExactTarget using the extension. Everything works great until the last step, where we're prompted to select the form from a dropdown.

    After choosing the form, an alert pops out saying "ajax error while selecting the form".

    We really need to fix this to go live. Can you please let us know how to fix this?
    Cheers,

    Santiago.-

    Posted 13 years ago on Friday March 16, 2012 | Permalink
  2. Chiligroup
    Member

    I get Ajax error while editing the form in admin. When I click on a field to add the error pops up.

    How to solve it?

    Posted 13 years ago on Monday March 19, 2012 | Permalink
  3. I am also getting this error while attempting to use the MailChimp Addon, it come sup when I have to select the Gravity Form I want to send entries from. Any Ideas?

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink
  4. Have you all tested for Theme/Plugin conflicts yet?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink
  5. Just a followup (Thanks Rob)

    I managed to get mine it to work by turning off all of my plugins and turning them on one by one until I found the culprit/s - In my case it was RokAjaxSearch and RokNewsPager that were causing the error.

    Cheers

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink
  6. Hi Rob,

    Thanks for your help. I did try to test for plugin conflicts, but the issue persists when the only activated plugins are Gravity Forms and Gravity Forms ExactTarget Add-On.

    Any other suggestions?
    Thanks in advance!

    Santiago

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink
  7. I am receiving the error when I try to delete something from my form. I made an update to the form and didn't need the old drop down box anymore. When I tried to delete it I received the error.

    Posted 13 years ago on Tuesday March 20, 2012 | Permalink
  8. Guys,

    We really need to link a blog to Exact Target and we need your help finding out the source of the ajax bug. Can you please help?

    Thanks in advance,

    S.-

    Posted 13 years ago on Friday March 23, 2012 | Permalink
  9. Santiago, have you tried reaching out to the Exact Target plugin maker? We didn't create that add-on and don't officially provide support for it.

    Posted 13 years ago on Friday March 23, 2012 | Permalink