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All fields have gone missing

  1. I recently upgraded to 1.7.5 and seem to have lost a whole bunch of data.
    All of my form fields are gone, and entries are mostly blank.
    I've disabled all other plugins and made this video:
    http://screencast.com/t/XuKy5Tikrl

    Ideas?

    Posted 5 years ago on Wednesday June 12, 2013 | Permalink
  2. Try going to the gravity forms settings page and in the URL enter &setup and press return. See if that helps.

    Posted 5 years ago on Thursday June 13, 2013 | Permalink
  3. No luck. For the record I tried:
    /wp-admin/admin.php?page=gf_settings&setup

    Thanks,
    Jason

    Posted 5 years ago on Thursday June 13, 2013 | Permalink
  4. Jason,

    Try the meta recovery tool next and see if that makes any difference for you:
    http://www.gravityhelp.com/downloads/

    Posted 5 years ago on Thursday June 13, 2013 | Permalink
  5. Hey Rob,

    No dice. I tried the meta recovery tool on a few forms without any luck...

    Best,
    Jason

    Posted 5 years ago on Tuesday June 18, 2013 | Permalink
  6. David Peralty
    Administrator

    I've asked a developer to look at this. Can you send me FTP and WordPress Admin information so they can see what they can do? My e-mail is peralty@rocketgenius.com and please reference this post so I know what it is in reference to.

    Posted 5 years ago on Tuesday June 18, 2013 | Permalink