PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

All forms fail when trying to preview from Dashboard

Gravity Support Forums » Plugin Support » Gravity Forms

  1. spxxxx
    Member

    Was just trying to create a new form and it failed on the preview .... thought it was me and what I was trying to do so went to the dashboard forms list and tried to preview my contact form.

    Failed the same way - but the contact form displayed on my site is working fine

    Running WP 3.2 and have the business licence

    Error message

    Fatal error: Call to undefined function auth_redirect() in /home/simon123/public_html/wp-content/plugins/gravityforms/download.php on line 6

    Any ideas folks

    Posted 13 years ago on Monday July 11, 2011 | Permalink

  2. Carl Hancock
    Administrator

    This sounds like a theme or plugin conflict. You'd have to test for conflicts to see what code is causing the problem. Here is a tutorial that explains how to perform the test:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Monday July 11, 2011 | Permalink

  3. spxxxx
    Member

    Thanks

    It's a plugin called "download manager" that is causing the issues .... bummer as its a good plugin

    Better find a replacement

    Posted 13 years ago on Monday July 11, 2011 | Permalink

  4. Carl Hancock
    Administrator

    If you can, notify the developer of the Download Manager plugin that his plugin causes this issue to occur. Maybe he can take a look at it and update his plugin to correct the issue.

    Posted 13 years ago on Tuesday July 12, 2011 | Permalink