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All forms fail when trying to preview from Dashboard

  1. Was just trying to create a new form and it failed on the preview .... thought it was me and what I was trying to do so went to the dashboard forms list and tried to preview my contact form.

    Failed the same way - but the contact form displayed on my site is working fine

    Running WP 3.2 and have the business licence

    Error message

    Fatal error: Call to undefined function auth_redirect() in /home/simon123/public_html/wp-content/plugins/gravityforms/download.php on line 6

    Any ideas folks

    Posted 12 years ago on Monday July 11, 2011 | Permalink
  2. This sounds like a theme or plugin conflict. You'd have to test for conflicts to see what code is causing the problem. Here is a tutorial that explains how to perform the test:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Monday July 11, 2011 | Permalink
  3. Thanks

    It's a plugin called "download manager" that is causing the issues .... bummer as its a good plugin

    Better find a replacement

    Posted 12 years ago on Monday July 11, 2011 | Permalink
  4. If you can, notify the developer of the Download Manager plugin that his plugin causes this issue to occur. Maybe he can take a look at it and update his plugin to correct the issue.

    Posted 12 years ago on Tuesday July 12, 2011 | Permalink