PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Automatic Update Failed // Forms Lost

Gravity Support Forums » Plugin Support » Gravity Forms

  1. dcowart
    Member

    I tried to automatically update the plugin - and this failed. More importantly, it seems all of my forms are now lost -- is there any way to recover these??

    http://pussersusa.com/new/

    Posted 14 years ago on Tuesday November 2, 2010 | Permalink

  2. dcowart
    Member

    Also, the wp-admin page for the forms now reads: You do not have sufficient permissions to access this page.

    this is horrible! I'm freaking out

    Posted 14 years ago on Tuesday November 2, 2010 | Permalink

  3. dcowart
    Member

    Solved -

    just had to delete the old plugin directory and manually upload the new version. I think the automatic update may have failed because I was using the sidebar plugin by Joost - read somewhere that addons should be deactivated first.

    Posted 14 years ago on Tuesday November 2, 2010 | Permalink