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BIG Problem with Install

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Twix
    Member

    After installing your Plugin, I activated it and got this:

    "Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 7680 bytes) in /www/htdocs/w00aaf21/wp1/wp-admin/includes/update.php on line 263"

    No I can't go to my Wordpress-Admin Pannel to deactivate it !!!!

    What shold I do now?

    Posted 10 years ago on Sunday June 2, 2013 | Permalink

  2. Richard Vav
    Administrator

    To restore access to the WordPress admin you will have to access your site using FTP and delete the gravityforms folder which is located in the wp-content\plugins directory.

    Before re-installing Gravity Forms you will need to increase the amount of available memory by following the advice in this article http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Regards,
    Richard

    Posted 10 years ago on Sunday June 2, 2013 | Permalink

  3. Twix
    Member

    That's it - thx a lot - Prob solved :)

    Greets from Germany

    Posted 10 years ago on Sunday June 2, 2013 | Permalink

  4. Richard Vav
    Administrator

    Glad you got it sorted and you're welcome

    Posted 10 years ago on Sunday June 2, 2013 | Permalink

This topic has been resolved and has been closed to new replies.