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Blank Page after Form Submitted

  1. wraycodesign
    Member

    I've just been told that there have been complaints from certain users that they get a blank page upon submitting the form, and the data didn't get submitted.

    It works fine with my Mac. The form is here:

    http://www.thescoringfactory.com/clinics/clinic-sign-up

    Thanks for any light you can shed on this!

    Posted 12 years ago on Tuesday October 18, 2011 | Permalink
  2. Do they get a blank page as in the theme itself doesn't load.. white screen, or the theme loads the page just fine and there is no confirmation?

    I can't recreate the issue so far, any word on which browsers these reported issues are occurring in? I would guess it's server/host related issue that happens periodically, but we would really need more information to be able to give much help beyond that.

    Posted 12 years ago on Tuesday October 18, 2011 | Permalink
  3. wraycodesign
    Member

    It's happening on IE and apparently the form won't load at all.

    Posted 12 years ago on Tuesday October 18, 2011 | Permalink