PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can Not Edit Pricing fields

Gravity Support Forums » Plugin Support » Gravity Forms

  1. thesage2
    Member

    After I updated to the new version my forms are un-editable and can not scroll to the bottom of form editor page.

    Posted 13 years ago on Wednesday May 2, 2012 | Permalink

  2. Rob Harrell
    Member

    Can you confirm that you are using GF 1.6.4.1.1? http://www.gravityhelp.com/downloads/

    Can you post a link to your form?

    Most of the issues users have encountered with v1.6.4 have been due to their theme or another plugin enqueuing old versions of jQuery and not using the version of jQuery that WordPress comes with.

    See this post:
    http://www.gravityhelp.com/forums/topic/cannot-editsee-forms#post-57237

    Posted 13 years ago on Wednesday May 2, 2012 | Permalink

  3. ssondi
    Member

    i just upgraded to this new version and suddenly the form that is with page break does not work on my site but when i use a a basic gravity form without a break it works fine. How can i fix this cause it worked fine with my theme and the old version? thank you for your help

    Posted 13 years ago on Thursday May 3, 2012 | Permalink

  4. Rob Harrell
    Member

    @ssondi in the future please create your own forum post so we can better help you individually.

    Do you have a link to your form?

    Posted 13 years ago on Thursday May 3, 2012 | Permalink

  5. ssondi
    Member

    HOW DO I CREATE MY OWN FORUM POST? SORRY NEW TO THIS:)

    Posted 13 years ago on Sunday May 6, 2012 | Permalink

  6. Rob Harrell
    Member

    @ssondi - can you give me a link to your form? In the future, this is how you would create a new topic: Screenshot

    Posted 13 years ago on Monday May 7, 2012 | Permalink

  7. ssondi
    Member

    http://challengemyoffer.com/
    The form worked fine before the new update to gravity forms. In my other site I went back to the old version of gravity and it works fine. http://www.flhomefunding.com
    Thnx

    Posted 13 years ago on Monday May 7, 2012 | Permalink

  8. David Peralty

    ssondi - The issue you are having is related to the JQuery version your theme is using:
    http://ajax.googleapis.com/ajax/libs/jquery/1.5.1/jquery.min.js?ver=1.5.1

    WordPress ships with version 1.7.1 and Gravity Forms expects to see this version. If you can change your theme to use the correct version of JQuery, your form should show up and work well.

    Posted 13 years ago on Monday May 7, 2012 | Permalink

  9. ssondi
    Member

    any idea how i can change the themes jquery to this new version? thnx

    Posted 13 years ago on Monday May 7, 2012 | Permalink

  10. Rob Harrell
    Member

    Every theme is setup differently. You can check in your header file to see if you can locate it there. Or you can always reach out to the theme dev for some assistance on properly enqueuing scripts. Any changes you make to your theme, you will want to keep an eye on in case the theme maker happens to release their own updates.

    Posted 13 years ago on Monday May 7, 2012 | Permalink