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Cannot edit form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. BJC
    Member

    I have several gravity forms on a site running the latest version of Wordpress and the latest Gravity Forms plugin. I'm having issues with 2 out of 7 forms. When I go to edit these two forms, the forms do not show up (area where the form fields should be is blank). Also, when I view the entries for both forms, the ID column no longer contains any id numbers. I have not made any recent changes to these forms, but noticed this after the upgrade. Given that this is only happening for 2 forms and not all 7, I'm not sure what the issue could be (all forms are very similar).

    Posted 12 years ago on Thursday January 3, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Do the entries still exist in the database?

    Can you try the Meta Recovery tool on the forms which are not working properly?

    http://www.gravityhelp.com/downloads/#Gravity_Forms_Meta_Recovery_Tool

    Posted 12 years ago on Thursday January 3, 2013 | Permalink

  3. BJC
    Member

    The entries still exist in the database. I have tried the Meta Recovery tool and I have also reinstalled the plugin and deactivated/reactivated it, but no change for the two forms in question.

    Posted 12 years ago on Friday January 4, 2013 | Permalink

  4. Chris Hajer
    Key Master

    Because you are a developer license holder, I would recommend opening a priority support ticket here. http://www.gravityhelp.com/priority-support/

    Please reference this topic when you open a ticket.

    Posted 12 years ago on Sunday January 6, 2013 | Permalink