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Cannot Install Plugin

Gravity Support Forums » Plugin Support » Gravity Forms

  1. benjancewicz
    Member

    I got the zip "gravityforms_1.6.2.zip", but when I try to upload it into Wordpress, I get this error:

    Unpacking the package…

    Installing the plugin…

    Could not create directory. D:/Wordpress/wp-content/plugins/gravityforms/

    Plugin install failed.

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  2. Kevin Flahaut
    Administrator

    Sounds like a permissions issue. Is this a local installation?

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  3. claire schrader
    Member

    I have just purchased Gravity Forms. The zip files do not open up on my computer (a Mac)??? And I don't see how to install as a wordpress plugin and I don't see any simple instructions to help with this. The link to help with this does not work. Thank you

    Posted 12 years ago on Wednesday February 29, 2012 | Permalink

  4. Rob Harrell
    Member

    Hey Claire, see if this screenshot helps you out:

    http://grab.by/c9Ko

    Posted 12 years ago on Wednesday February 29, 2012 | Permalink

  5. dwightdavis
    Member

    Could not create directory. /homepages/15/d295406060/htdocs/wp-content/plugins/gravityforms/

    Plugin Install Failed.

    using thesis theme 1.8

    any pointers?

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  6. Kevin Flahaut
    Administrator

    @dwightdavis - just like I mentioned above.. this sounds like a permissions issue with your hosting setup. You may need to check your permissions to make sure your plugins folder is writable or contact your web host for help with that if you're not sure how.

    Posted 12 years ago on Friday April 13, 2012 | Permalink

  7. mlsuf
    Member

    I have just upgraded to the latest version of wordpress and then upgraded gravity forms.
    There were a few errors with gravity forms so I decided to uninstall and resinstall as I am just on a test site.
    I originally had the same could not create directory error as above

    Now I am getting an error The uploaded file could not be moved to /home/itsyourw/public_html/test2/wp-content/uploads/2012/06

    when I try to add new plugin.

    Any thoughts?

    Posted 12 years ago on Saturday June 30, 2012 | Permalink

  8. Chris Hajer
    Key Master

    At first glance, your error is different. Can you install other plugins from the wp-admin section plugin interface?

    Can you install this plugin via FTP rather than through the admin interface?

    Posted 12 years ago on Saturday June 30, 2012 | Permalink

  9. mlsuf
    Member

    Chris - thank you for your reply, but it was all my fault. Got some strange messages when tried to FTP and then realised running low on disk space! Upped this and all sorted again.

    Posted 12 years ago on Sunday July 1, 2012 | Permalink

  10. Chris Hajer
    Key Master

    Thank you for the update.

    Posted 12 years ago on Monday July 2, 2012 | Permalink

This topic has been resolved and has been closed to new replies.