PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Can't Insert Form

  1. I've read all of the forum questions concerning this issue but nothing resolved my problem. I've attempted several times to insert my new Form and I never get past the Add Gravity Form. I check and I do not have anything marked as Admin. Any suggestions would be greatly appreciated. thank you

    Bob Fleege
    American Legion Post 232

    Posted 14 years ago on Sunday April 18, 2010 | Permalink
  2. I just created a second form and experienced the same thing. What am I doing wrong?

    Posted 14 years ago on Sunday April 18, 2010 | Permalink
  3. I am assuming you are trying to add a Gravity Forms to a post or page using the add Gravity Form icon in the post editor, correct?

    If so the first thing you will want to do is try clearing all of your browser cache. This functionality uses Javascript and it isn't uncommon for browsers cache to cause problems with this if it has been cached. Clear your cache entirely, restart your browser and then try it again.

    If that doesn't work, it could be a browser bug (although none has been reported). You will need to try another browser (if you are using IE, try FireFox or Chrome).

    If none of the above works then there is something wrong with your install. We would need an admin login to this site to look into it further. You can send that to us via our Contact Us form and reference this thread. HOWEVER try what I outlined above before requesting us to look at it further.

    Posted 14 years ago on Sunday April 18, 2010 | Permalink