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Conditional Logic and fields content

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Sven Knoch
    Member

    Hi,

    I am a brand new user of GravityForm.

    I have a very simple form with 2 sections shown/hidden with respect to the value of a 2-radio buttons field using conditional logic.

    My problem is that whenever a section is hidden and then shown again, there is a kind of reset and all the fields of this section are reverted to their default values.

    In the sample http://www.gravityforms.com/demo/gravity-forms-conditional-logic-form-demo/ , the fields keep their values, no matter they are shown or not.

    Any clue ? What did I do wrong ? :)

    Posted 12 years ago on Friday July 13, 2012 | Permalink

  2. Chris Hajer
    Key Master

    Please provide a link to your site where the form is embedded and we'll take a look.

    Posted 12 years ago on Sunday July 15, 2012 | Permalink

  3. Sven Knoch
    Member

    The form is confidential and not public. May I send the link per pm ?

    Posted 12 years ago on Sunday July 15, 2012 | Permalink

  4. David Peralty

    Hi Sven, can I have you run through the following instructions and see if the issue still exists:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Then if it does, can you e-mail me the details of your site at peralty@rocketgenius.com with a link to this discussion thread?

    If you are able to find the culprit through the testing instructions, can you come back and let us know?

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  5. Sven Knoch
    Member

    Thank you for your reply, David. As a matter of fact I would never even think of bothering anybody without testing for a theme/plugin conflict. I sent you e-mail.

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  6. David Peralty

    I am going to take a look at this now.

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  7. David Peralty

    You are correct, it does forget values. I tested it on my own environment, and I get the same thing you do. I've e-mailed one of the developers to find out why it forgets values and to see what I can do for you.

    Posted 12 years ago on Monday July 16, 2012 | Permalink

  8. Sven Knoch
    Member

    Great. You made my day. Well, I'm sure you will. The client wants us to go online on thursday - if we don't find the solution to the riddle by then we can (until we do) use a version without the folding effect ... Would be nicer though with ... Thanks for helping !

    Posted 12 years ago on Tuesday July 17, 2012 | Permalink