PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Conditional logic checkbox not registering

  1. Xilopix
    Member

    Hi,

    I made a form in which I have one checkbox showing with conditional logic. Everything seems to be working fine (checkbox displayed when condition is fulfilled, form submitting without any issue...) but the checkbox doesn't register at all.

    All my other fields are registered... but my checkbox's value isn't. Not even in the "message" tab of gravity form.

    If I merely remove conditional logic from the checkbox, its value is registered properly when the form is submitted.... any idea what i can do ?

    Thanks

    Posted 9 years ago on Monday October 22, 2012 | Permalink
  2. Xilopix
    Member

    Please, can someone help me ? I need to make this work before tomorrow :(

    Thanks

    Posted 9 years ago on Wednesday October 24, 2012 | Permalink
  3. Xilopix
    Member

    Can someone help me please ? I can't figure it out !

    Posted 9 years ago on Tuesday October 30, 2012 | Permalink
  4. David Peralty

    Can you link to your form please? Also, any other information you can give would be super helpful. Do you have any custom functions running on Gravity Forms? Are you using the latest versions?

    Posted 9 years ago on Tuesday October 30, 2012 | Permalink
  5. Xilopix
    Member

    It's ok, I just found what the problem was. Maybe I can report this as a bug of Gravity Form.

    When you add conditional logic to a field and ask it to diplay only if another field value is begining with 0, the field value wont register when people submit the form. If you ask it to display if another field value is 1, 2, 3, or any other digit... it's working fine :)

    Posted 9 years ago on Thursday November 8, 2012 | Permalink
  6. That's interesting. Thank you for the update. I'll let the developers know.

    Posted 9 years ago on Thursday November 8, 2012 | Permalink

This topic has been resolved and has been closed to new replies.