PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Confirmation Email Problems

  1. I am including all responses in a notification email. It works and is nicely formatted in a table and all the information is correct. However, two fields' content shows up at the top in gray before all the other data and then in the data table as well (repeated).

    At first it seemed random fields would do this, now it is just the same two. So, I deleted those two fields and remade them, however the problem still exists!! What could be wrong with those fields? How can I fix this?

    Form is at http://www.dmaqg.org/quilt-show-registration if that would help you see what I'm talking about. If you'd like to test it, feel free, we are still in testing, so it wouldn't mess up our data. Thanks in advance for any help!

    Posted 13 years ago on Monday May 7, 2012 | Permalink
  2. Send me an email to rob@rocketgenius.com and reference this post. If you could provide your WP Admin credentials or if you want, export the form and send the XML file to me so I can take a look.

    Posted 13 years ago on Monday May 7, 2012 | Permalink