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Conflict with G-Lock Double Opt-in Manager

  1. When I try to preview a form I get this error.

    Fatal error: Call to undefined function gsom_json_decode() in /home/bbbsnepa/public_html/wp-content/plugins/g-lock-double-opt-in-manager/glsft-optin.php on line 2311

    I have contacted them with no response.

    Any help here would be greatly appriciated.

    Thanks Jeff

    Posted 13 years ago on Saturday May 15, 2010 | Permalink
  2. There is nothing we can do about this conflict. g-lock is doing something it shouldn't by interfering with the preview page. g-lock shouldn't have anything whatsoever to do what that functionality. That error message is an error within g-lock itself, they would have to look into it. Code would have to change within the g-lock plugin itself.

    Posted 13 years ago on Monday May 17, 2010 | Permalink