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contact email 'reply to' has changed

Gravity Support Forums » Plugin Support » Gravity Forms

  1. parisgirl
    Member

    Guessing there was a recent update, but the reply to on my contact form has changed. I receive an email, when I hit reply it puts my email in the address instead of the person who contacted me. It's a royal pain, especially when i'm on my ipad. Help?

    Posted 11 years ago on Monday December 17, 2012 | Permalink

  2. David Peralty

    If your notifications section has it set to use your reply to address, then something else has changed. Can you run through our troubleshooting steps to see if it might be a conflict with something else? Also, what version of WP and GF are you running?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Monday December 17, 2012 | Permalink

  3. parisgirl
    Member

    I'm not going to be able to switch themes or perform the other troubleshooting ideas. Could you tell me what the notifications page is supposed to look like? Maybe something got changed there.

    Thanks.

    Posted 11 years ago on Monday December 17, 2012 | Permalink

  4. David Peralty

    The notifications area is pretty self explanatory. If you want the reply to address to be their address, you should be able to have the merge tag of the user e-mail in that field.

    Posted 11 years ago on Monday December 17, 2012 | Permalink

  5. viennalimos
    Member

    The reply to is the ipad problem with ios6 , it stopped working after i upgraded my ipad.
    I did long ago what david suggested in his last post and all is fine again.

    Posted 11 years ago on Tuesday December 18, 2012 | Permalink

  6. parisgirl
    Member

    I put {Email:2} in the Reply To field and I believe it's working again. I do think it was ipad iphone only problem now that you mention it. Thanks.

    Posted 11 years ago on Tuesday December 18, 2012 | Permalink

  7. David Peralty

    I'm glad you are both up and running.

    Posted 11 years ago on Wednesday December 19, 2012 | Permalink

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