PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Dev licence - No priority support

Gravity Support Forums » Plugin Support » Gravity Forms

  1. hkim
    Member

    I have bought the developer licence and registered with my Paypal email, but I cannot reach the priority support form?

    What should I do?

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  2. kyle
    Member

    Are you logged in with the same email that you used with PayPal? I believe that can be an issue.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  3. elkosb
    Member

    same problem here... Forms not working after upgrade. Need previous version to download please.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  4. hkim
    Member

    Yes, I'm logged in with the same email address as my Paypal account which I payed with.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  5. retailiq
    Member

    Same issue here. All I get is the page down to the yellow box asking me to fill in the form below but the form does not show. Also have issues with editing forms now. Anyone know how to access previous version of GG?

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  6. David Peralty

    elkosb - can you please make your own forum post describing your issue.

    hkim - I'm going to e-mail Carl about your access issue.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  7. Carl Hancock
    Administrator

    We are looking into this and will get it corrected.

    @elkosb Your issue has nothing to do with this forum thread. Please post your own support request.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink

  8. retailiq
    Member

    Form back for me. Thanks.

    Posted 12 years ago on Tuesday May 1, 2012 | Permalink