PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Developer licensee; Add On menu not showing in WP Admin

  1. dolweb
    Member

    Hey there. We upgraded to a GF Developer License last week but are not getting the Add On menu in our WP back-end. We are a government agency, behind a secure network firewall. Wondering if that is playing into this issue and if a solution exists. Thanks for your time!

    -Stevie Benge

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  2. David Peralty

    Yes, if the server can't reach to get the information, then it won't work. You might have to download the add-ons manually from this site: http://www.gravityhelp.com/downloads/add-ons/

    Let me know if it works out for you, or if you still have problems with them.

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink
  3. dolweb
    Member

    David, thanks for the quick reply. Makes perfect sense about our network infrastructure. Yeah I've already downloaded the Add On plugins I need. I was just hoping to get the Add On menu activated to eliminate a few steps. Thanks again for the reply.

    Posted 11 years ago on Tuesday March 12, 2013 | Permalink