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Does Uninstall Erase Data?

Gravity Support Forums » Plugin Support » Gravity Forms

  1. moltogelato
    Member

    I resently moved my wordpress installation and database from one hosting account to another. Now, I can't add fields to any of the gravity forms. I was going to uninstall and reinstall the plugin but wanted to make sure that doing so wouldn't erase all the data and forms I've created.

    Posted 11 years ago on Tuesday April 30, 2013 | Permalink

  2. David Peralty

    We have an uninstall in Gravity Forms that does remove data, BUT if you just remove the plugin and don't run that uninstall script, then it will retain your data. And depending on how you moved things, I don't know that re-installing the files will fix your issue. We have a plugin on our downloads page called Meta Recovery that might help you.

    Posted 11 years ago on Tuesday April 30, 2013 | Permalink

  3. moltogelato
    Member

    I'm not finding the Meta Recovery plugin. Where is that located?

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  4. Rob Harrell
    Member

    It's at the bottom of this page: http://www.gravityhelp.com/downloads/

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  5. moltogelato
    Member

    Thanks - you guys a great - and quick.

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  6. moltogelato
    Member

    Here is the error I'm seeing in the Gravity Forms "Settings" page:

    Warning: include(/home/suzukiwa/public_html/wp-content/plugins/backwpup/inc/../sdk/Aws/Symfony/Component/ClassLoader/UniversalClassLoader.php) [function.include]: failed to open stream: No such file or directory in /home/suzukiwa/public_html/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 6

    Warning: include() [function.include]: Failed opening '/home/suzukiwa/public_html/wp-content/plugins/backwpup/inc/../sdk/Aws/Symfony/Component/ClassLoader/UniversalClassLoader.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/suzukiwa/public_html/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 6

    Fatal error: Class 'Symfony\Component\ClassLoader\UniversalClassLoader' not found in /home/suzukiwa/public_html/wp-content/plugins/backwpup/inc/class-destination-s3.php on line 7

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  7. David Peralty

    Can you try to disable backwpup and see if things work more effectively?

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink

  8. moltogelato
    Member

    That worked. I reinstalled backwpup.

    Posted 11 years ago on Wednesday May 1, 2013 | Permalink