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Doesn't sumbit entry

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Johan Jongsma
    Member

    Hello,

    I maked a form with gravity forms for our certification programm. It was quite easy to make, never used it before.

    The problem is when I try fill in my own form in preview on the WP dashboard it works perfectly. I get an email with a confirmation.
    If I try it on the real site, I dont get an entry in the WP dashboard if I look at the entries page. It's like the submit button only refreshes the page. Nothing happens

    I'm not that technical so I hope you could help me out!

    This is the form i'm talking about. http://www.iasobackup.com/nl/partners/certification/

    Posted 14 years ago on Wednesday June 8, 2011 | Permalink

  2. Carl Hancock
    Administrator

    I don't see a form on that page so i'm unable to see what is going on.

    You may be experiencing a conflict caused by another plugin or your theme. The first thing you will need to do is test for conflicts by following these instructions:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    After testing for conflicts if you still experience the issue, If you can create a test page with the form on it and send us the URL we can take a look. But you will first need to test for theme or plugin conflicts.

    Posted 14 years ago on Wednesday June 8, 2011 | Permalink