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Donate form not returning to confirmation message properly

  1. Using PayPal Standard.
    I have a donation form that does not return to the confirmation message page after a successful PayPal donate transaction. If i set the the PayPal form to be a Products and Services it works fine.
    The donation transaction is recorded in PayPal and GF properly, but the process brings the user back the form page with the following querystring (that appears to be the contents of the IPN response from PayPal):
    http://www.stdennisparish.org/ways-to-give/donate/?mc_gross=10.00&protection_eligibility=Partially+Eligible+-+INR+Only&address_status=unconfirmed&payer_id=BTK94RND545BA&tax=0.00&address_street=2572+P+Cir.&payment_date=22%3A53%3A36+Apr+13%2C+2013+PDT&payment_status=Completed...
    I have the PayPal settings on test server and I am using W3 Total Cache, but I got the same results with all the caching turned off too.

    Posted 11 years ago on Thursday April 18, 2013 | Permalink
  2. I am also having this problem. I have a form setup for PayPal donation. The form's confirmation setting is set to show some "thanks for donating, you'll get a receipt" text. When the user is done with PayPal and clicks the "return to website" button, it returns them to the donation page, but the original form is showing. They do not see the confirmation text. This is not good since it may take a while for the PayPal transaction to process and their receipt to come through. (The PayPal form is setup to only send the receipt once the payment has cleared.)

    I would appreciate any help you can give.

    Here's the page:
    http://69.195.124.90/~waukaway/about/giving/donate

    Posted 11 years ago on Saturday April 20, 2013 | Permalink