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Double confirmation

  1. Hi there,

    I really like your Forms. I made a form where you can order a product. When you finish the order you'll go to the ideal payment. When all is complete the administrator and the customer gets the confirmation mail twice. It should be just once. Please help!

    Regards,

    Marc

    Posted 11 years ago on Friday October 19, 2012 | Permalink
  2. Marc,

    Does this happen to every form submission or only on certain submissions? This could possibly be users hitting submit twice or more than once. Gravity Forms does not actually send the email notifications. That is 100% handled by your web server. Gravity Forms uses the WordPress wp_mail() function, a built in WordPress function, to ask your web server to send the email notification.

    Posted 11 years ago on Friday October 19, 2012 | Permalink