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Drop Down Menu Values get offline.

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. tbrown758
    Member

    Hi,

    I've setup drop down menus from the pricing field. Each line item has a different value. The first time the field is accessed during order entry all is fine. If a customer changes mind and goes in and accesses the menu to choose a different menu, now the values get off line and wrong values starting appearing on different lines.

    Now this is purely a visual problem. It will add the correct value even though the incorrect value is displaying on the menu. But very confusing for customers.

    Is there a fix for this? This problem is 100% consistent with all drop downs with values.

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    I'm going to need to see your form to know what's going on. Can you post a URL of the form page so I can check it out?

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  3. tbrown758
    Member

    the sites not live yet.....can you private message me and i can let you in?

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  4. Kevin Flahaut
    Administrator

    No PM here but you can email me the access information directly. Please send to kevin@rocketgenius.com and include the URL to this thread so I can refer back to it if need be.

    Thanks.

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  5. tbrown758
    Member

    any update on this issue?

    Posted 13 years ago on Wednesday September 7, 2011 | Permalink

  6. Kevin Flahaut
    Administrator

    Never saw an email from you. I checked again, spam folder and everything and nothing. If you'd like to send me the info again, I'll give it a look as soon as I can.

    Posted 13 years ago on Wednesday September 7, 2011 | Permalink

  7. tbrown758
    Member

    I've emailed several times......here is a link to the site. Go to option "add birthstone crystal" Looks fine first time, but if you go back up to select a different option all the prices start getting off line and going to the wrong product. You have to go back and choose first option "please select" to get the prices to straighten out again.

    http://173.254.38.53/2011/09/12/oval-mothers-pendant-2/

    Thanks.

    Posted 13 years ago on Wednesday September 14, 2011 | Permalink