PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Editing Entries (v1.5 RC1)

  1. Entries are stored fine when I submit them from my form. But if I go to an entry and save changes to it, I lose the information in the email field and all file upload fields. Is anyone able to reproduce this problem? I'm using the beta release (v1.5 RC1) so my issue may be related to that. Either way, I'd like to know if anyone has experienced the same issue and if there's a fix in the works. Thanks in advance

    Posted 14 years ago on Tuesday December 14, 2010 | Permalink
  2. It hasn't been reported yet. But I have been able to recreate it in a quick test, at least with the Email field (my file upload field worked fine). So that we can test with your exact form, can you use the Import/Export tool to Export your Form to XML and reply here with a link to the XML file so we can recreate your form on our end and test with it?

    Posted 14 years ago on Tuesday December 14, 2010 | Permalink
  3. Thanks for looking into this Carl. Here's the URL for the XML file http://www.dashdevs.com/temp/gravityforms-export.xml.

    Also note that this form was originally created in v1.4.5 of Gravity and kept after upgrading to v1.5. Not sure if that makes a difference but might be helpful to know.

    - Anthony

    Posted 14 years ago on Tuesday December 14, 2010 | Permalink