PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Email form won't show

Gravity Support Forums » Plugin Support » Gravity Forms

  1. lucasgrav
    Member

    Hello,

    For some reason, the Email box won't show on my website. And I put it there in the dashboard but it's not on the site. Here's an image:

    http://i40.tinypic.com/i4okea.png

    Am I missing something or what?

    Please answer fast!

    Thanks!

    -Lucasgrav

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  2. Richard Vav
    Administrator

    Hi Lucasgrav, are you able to post a link to the page with the form on it as it is difficult to tell why the field isn't being displayed without viewing the source code for the page.

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  3. lucasgrav
    Member

    Hi richardvav, my website is using an I.P address, anyway I can send it to privately? Like private message?

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  4. Richard Vav
    Administrator

    Hi lucasgrav just so you know I don't work for Gravity Forms (Rocketgenius) I am just a forum member who uses the plugin and tries to help out when I can. You can send the ip to [removed] or you can wait for a member of the Gravity Forms support team and send it to them.

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  5. lucasgrav
    Member

    Oh, I see. I will send it to your email.

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  6. Richard Vav
    Administrator

    Well there's no trace of the field in the page source code so the only thing that comes to mind is that you could have the field set as admin only which would prevent it from showing on the page. If you go back and edit the field and look on the advanced tab is visibility set to 'everyone' or 'admin only'

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  7. lucasgrav
    Member

    Thanks. It's there now.

    Regards,

    Lucas

    Posted 12 years ago on Friday January 27, 2012 | Permalink

  8. Richard Vav
    Administrator

    Good hear,
    Richard

    Posted 12 years ago on Friday January 27, 2012 | Permalink