PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Entries not showing a form that I did receive an email for

Gravity Support Forums » Plugin Support » Gravity Forms

  1. maryannepstein
    Member

    I am receiving email notifications but the form is not appearing in the Entries list.

    Posted 13 years ago on Sunday April 17, 2011 | Permalink

  2. Carl Hancock
    Administrator

    So you are receiving notification emails but you no entries are listed in the Entries area for that form? Please verify you are viewing the correct form when going to Entries, if you just go to Entries it defaults to the first form so make sure you are viewing the correct one. Notifications are generated from the Entry data itself, so they have to exist. Verify and get back with me and we can investigate.

    Posted 13 years ago on Monday April 18, 2011 | Permalink

  3. ivycat
    Member

    I just updated Gravity forms and since then I have been trying to test a form, I am receiving notifications for the entries but the entries are not showing up under that form. I only have one form so it's not a mistake of looking at the wrong form.

    Please help!

    Posted 12 years ago on Thursday November 3, 2011 | Permalink

  4. David Smith
    Member

    Hi ivycat,

    Do you have the Akismet plugin active? If so, do you see the missing entries in your Spam entries page?

    Posted 12 years ago on Thursday November 3, 2011 | Permalink

  5. DigitalRedEye
    Member

    Was this ever resolved? I'm experiencing the same problem. I've gone so far as to completely delete Akismet. To repeat... I submit a form and receive the email but my "entries" screen shows zero.

    Posted 12 years ago on Friday March 2, 2012 | Permalink

  6. Carl Hancock
    Administrator

    @DigitalRedEye I replied with details on the forum thread here:

    http://www.gravityhelp.com/forums/topic/entries-not-being-recorded-but-notifications-are-being-sent?replies=8#post-51359

    Posted 12 years ago on Monday March 5, 2012 | Permalink

This topic has been resolved and has been closed to new replies.