PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Error activating Gravity Forms Plugin on new wordpress install

  1. Hi there

    I recently purchased a license for gravity forms and had tested on a demo installation on a sub domain. Come time to move it onto the main website I get this error message when I try to access the settings.

    I seem to be able to create forms and apply them to the site, but this error message worries me.
    I have downloaded the plugin files again and same issue is appearing.

    Any idea what could be causing it?

    Regards

    Chris

    Warning: require_once(/home/christ82/public_html/wp-content/plugins/gravityforms/settings.php) [function.require-once]: failed to open stream: No such file or directory in /home/christ82/public_html/wp-content/plugins/gravityforms/gravityforms.php on line 801

    Fatal error: require_once() [function.require]: Failed opening required '/home/christ82/public_html/wp-content/plugins/gravityforms/settings.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/christ82/public_html/wp-content/plugins/gravityforms/gravityforms.php on line 801

    Posted 12 years ago on Sunday September 11, 2011 | Permalink
  2. Sounds like this file is not present or not accessible on the server:

    /home/christ82/public_html/wp-content/plugins/gravityforms/settings.php

    Can you check and see it's actually there and has the correct permissions (0644 should be sufficient)?

    Posted 12 years ago on Tuesday September 13, 2011 | Permalink