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Error installing plugin

Gravity Support Forums » Plugin Support » Gravity Forms

  1. bwakeman
    Member

    Could not create directory. /hermes/bosweb/web230/b2308/sl.wakeman/clcluxury.com-redirect/clcluxury/wp-content/plugins/gravityforms/

    Plugin install failed.

    Posted 15 years ago on Sunday August 22, 2010 | Permalink

  2. Carl Hancock
    Administrator

    This isn't a Gravity Forms error, it is a WordPress/server related issue. Your WordPress install can't create the necessary directory to install Gravity Forms. You probably don't have the right file permissions set on the wp-content/plugins folder. Try changing the wp-content/plugins folder to chmod 777 if you know how to do this. If you do not know how to do this you may need to contact your web host for assistance.

    You can also try manually installing the plugin via FTP. See the documentation for how to do so.

    Posted 15 years ago on Monday August 23, 2010 | Permalink