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Error when creting forms

Gravity Support Forums » Plugin Support » Gravity Forms

  1. andreapernici
    Member

    When I create a Form I receive this error:

    There was an error while saving your form, most likely caused by a plugin conflict. Please contact us and we will be happy to help you get this corrected.

    Posted 14 years ago on Tuesday March 22, 2011 | Permalink

  2. Carl Hancock
    Administrator

    This is either going to be a plugin or theme conflict or a mod_security firewall issue on your web server.

    The first thing we will do is test for a mod_security issue. Do this by following the steps below.

    - Select New Form
    - Add Single Text Input Field
    - Save Form

    If the form doesn't save and you receive that error message then it is most likely a theme or plugin causing the issue. If the form DOES save then do the following:

    - Edit Forms
    - Select the form you just created with just the Single Text Input
    - Add a Checkbox Field
    - Save Form

    If the form doesn't save then it's a mod_security issue. If it does save... then your other form is probably encountering a theme or plugin issue.

    Do the above first, let me know how it goes, and we can go from there.

    Posted 14 years ago on Tuesday March 22, 2011 | Permalink

  3. andreapernici
    Member

    Now Saved...thanks.

    Posted 14 years ago on Tuesday March 22, 2011 | Permalink

  4. Carl Hancock
    Administrator

    So both of the above worked and saved properly? If so it's not a mod_security issue.

    Are you still having an issue making changes and saving your other form or is it working properly?

    Posted 14 years ago on Tuesday March 22, 2011 | Permalink