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Error when installing Add-On

Gravity Support Forums » Plugin Support » Gravity Forms

  1. juxprose
    Member

    Hello

    I'm getting this rather generic error when attempting to install the Mailchimp Add-On. I click "install", get to an FTP credentials page, enter details, then see this:

    http://cld.jxpr.se/image/2O2P0n3j0e1E

    Has anyone experienced this or might know what's going on?

    Many thanks
    Dave

    Posted 11 years ago on Monday October 8, 2012 | Permalink

  2. Chris Hajer
    Key Master

    I've seen that occasionally, only when attempting the FTP plugin installation from the admin (after you have entered FTP credentials.) I'm not sure what causes it, but can you install the plugin manually with FTP, not from the wp-admin plugin installation screen? Every host configuration is different and I never did figure out why this happens I just worked around it with a manual installation.

    Posted 11 years ago on Monday October 8, 2012 | Permalink

  3. juxprose
    Member

    Thanks, the manual method works fine.

    Posted 11 years ago on Tuesday October 9, 2012 | Permalink

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