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Field title is uneditable???

Gravity Support Forums » Plugin Support » Gravity Forms

  1. jamesjano
    Member

    Hi, I just purchased this and it's not letting me rename my fields from "Untitled". I'm clicking on the "Edit" button incessantly and it's not doing anything. Please help!

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  2. Kevin Flahaut
    Administrator

    It's possible that you have a theme or plugin conflict with the javascript. Either that or your install didn't go properly.

    You can try testing for a theme/plugin conflict following the instructions given here.
    http://rkt.gs/testing

    If you can't find anything that way, then let us know and we can work on it with you from there.

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  3. jamesjano
    Member

    I've tried that and I've also tested to see if it's conflicting with another plugin. Neither resolved the issue.

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  4. jamesjano
    Member

    I just bought this plugin and can't rename a field or use any of the edit capabilities out of the box! What's up with that?? Are there refunds for this?

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  5. jamesjano
    Member

    *BUMP*

    To be absolutely sure it there aren't any conflicts I just installed a new clean unedited version of Wordpress and I still can't edit the fields.

    PHP Version 5.3.5
    MySQL Version 5.1.54
    WordPress Version 3.4.2
    Gravity Forms Version 1.6.8.1

    I'm at a loss here. Please please help or I declare this a complete waste of money.

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  6. Rob Harrell
    Member

    Can you send me a WP Admin login to rob@rocketgenius.com so I can take a look? Please reference this post in your email.

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  7. jamesjano
    Member

    turns out the plugin folder had been renamed. make sure if you upload the plugin via ftp that it's the original folder name.

    thanks to rob for taking care of this.

    Posted 13 years ago on Friday October 19, 2012 | Permalink

  8. Rob Harrell
    Member

    Glad to help out!

    Posted 13 years ago on Friday October 19, 2012 | Permalink

This topic has been resolved and has been closed to new replies.