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Firefox hangs on submit - simple contact form

Gravity Support Forums » Plugin Support » Gravity Forms

  1. drobato
    Member

    Bought Gravity Forms today. Got through some problems but can't figure this one out. I have a simple contact form on http://cmilearn.org/beta1/main-contact-us

    The problem is in Firefox 20.0.1 (most recent I believe). When I click Submit the page hangs...just sits and spins. It does go into the Entries table and I do get the notification emails. I just don't get the browser window back.

    WP Version: 3.5.1
    PHP Version: 5.2.17
    MySQL Version: 5.5.30-log
    WP Memory Limit: 128MB

    I also tested it with all plugins disabled (except Gravity Forms) and with the 2012 theme...with all plugins disabled. Same behavior.

    It works fine on Chrome but hangs on Firefox.

    Thanks in advance for any help you can give.

    Posted 12 years ago on Wednesday April 24, 2013 | Permalink

  2. drobato
    Member

    Guess I should also mention I'm using Gravity Forms v1.7. I didn't realize it was so new. I guess that's why the screenshots in the documentation didn't look quite like what I was seeing.

    Posted 12 years ago on Wednesday April 24, 2013 | Permalink

  3. drobato
    Member

    Just a follow-up since help seems slow in coming. I tested this on Safari. It works fine. I turned on ajax submit and that seems to work with Firefox. It also works with Chrome and Safari.

    I have no idea why the non-ajax submit won't work with Firefox but since the ajax submit works I'll go with that for now.

    Posted 12 years ago on Wednesday April 24, 2013 | Permalink

  4. Rob Harrell
    Member

    What happens if you test the form in the form builder preview window (which is non-ajax) in Firefox? I'm unable to replicate this at all in my dev site in Firefox.

    Posted 12 years ago on Wednesday April 24, 2013 | Permalink

  5. drobato
    Member

    Okay. I tried that. Same behavior. The bottom of the window says "Waiting for cmilearn.org" and the page spins waiting. The URL it's waiting for is: http://cmilearn.org/beta1/?gf_page=preview&id=1

    It does send the notification email and it does show up in the entry table. Same behavior as running live on the site.

    Posted 12 years ago on Wednesday April 24, 2013 | Permalink