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form builder not working at all

Gravity Support Forums » Plugin Support » Gravity Forms

  1. crufenacht
    Member

    Hi there,
    I'm trying to build a simple contact form, but when I try to add any fields along the right side of the screen nothing happens. I'm not sure what is going wrong. I have a developer license and this is the 3rd site I am using this plugin on. The past two times everything was fine, not sure if that has anything to do with it. Any thoughts are appreciated.

    Thanks!

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  2. fspcyo
    Member

    i've a problem too, the plug-in isn't reconize in plug-ins admin page.

    i've licence too but no form appear on the new site. and no gform add-ons appear in the add-ons gform page.

    maybe a problem on gf servers.

    wait & see.

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  3. David Peralty

    crufenacht - Sounds like a plugin/theme conflict. Please follow the troubleshooting steps here - http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    fspcyo - You might want to try the same steps, though it might be a server API error you are experiencing. Your issue isn't the same though and your own thread should have been created so we could assist you better.

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  4. crufenacht
    Member

    Thanks David,

    I tried those trouble shooting tips before posting but they didn't seem to help. I'm using a studiopress theme and Gravity Forms came highly recommended by studiopress so I assumed the two would work well together.

    When I click on the fields along the right side the button looks like it 'clicks' but nothing happens. I can click on the Form Settings and Entries, but nothing on Form Editor page works.

    This is the url if that helps. This is a test server on my site that I have set up while I build the site. http://cararufenacht.com/mary/

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  5. David Peralty

    You are using the latest WordPress and Gravity Forms releases, correct? Can you go into Forms -> Settings and enable No Conflict and see if that helps?

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  6. crufenacht
    Member

    Yes, I'm using the latest version and I have No Conflict mode on. Still nothing. :(

    Posted 11 years ago on Wednesday June 19, 2013 | Permalink

  7. David Peralty

    Have you tried it with the default WordPress theme just to make sure it isn't a theme conflict?

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

  8. crufenacht
    Member

    Yep, I tried it with the default Twenty Ten and Twenty Eleven themes...

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

  9. Richard Vav
    Administrator

    What are the server resources like, have you checked if there is enough php/wordpress memory?
    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

  10. crufenacht
    Member

    I just tried deleting the whole gravity forms folder from my plugins directory and then re-uploaded it and it seems to be work now. I have no idea why, but that seemed to work. Thanks for all your help!

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

  11. David Peralty

    I'm glad you got it sorted. All my best.

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

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