PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Form does not appear

Gravity Support Forums » Plugin Support » Gravity Forms

  1. juliedc
    Member

    Hello, I just purchased Gravity Forms, have completed a simple form and have inserted into a page ( code shows [gravityform id=1 title=false description=false]) but I just get this message: Sorry. This form is no longer accepting new submissions. Any help as form #2 will be a bear!

    Posted 13 years ago on Sunday January 2, 2011 | Permalink

  2. Chris Hajer
    Key Master

    Sounds like you used the "schedule form" functionality and put in a date that is past. Near the title when you are editing the form, click the "edit" then go to the Advanced tab and see if "Schedule form" is checked. When that's checked, and you enter an end date that has already passed, you will get that message. I suppose it's possible the date somewhere is incorrect as well, and Gravity Forms just THINKS the date is past and should not accept new submissions.

    Maybe you used 2010 instead of 2011 for the year?

    Posted 13 years ago on Sunday January 2, 2011 | Permalink

  3. juliedc
    Member

    Hey thanks for the idea! I don't have the schedule form checked though so still looking for an answer. Thanks.

    Posted 13 years ago on Sunday January 2, 2011 | Permalink

  4. Chris Hajer
    Key Master

    I think it can also happen if you have checked "Limit number of entries" in the same area, the advanced tab. That would be used to allow 10 entries to a form, for example, then no more submissions would be allowed, if you set the limit to 10. Is that box checked?

    If not, what version of Gravity Forms are you using, and can you post a link to the page where the form is located? I'm sure someone will be able to help you with that information.

    Posted 13 years ago on Sunday January 2, 2011 | Permalink

  5. juliedc
    Member

    Hmmm. I'm not seeing the limit number of entries in the Advanced tab for any of the fields. Is this somewhere else?

    Here's a link: http://mybank2go.com/contact-us/

    GF 1.4.5

    Thanks!

    Posted 13 years ago on Monday January 3, 2011 | Permalink

  6. juliedc
    Member

    Also, it does preview, here's that link:
    http://mybank2go.com/wp-content/plugins/gravityforms/preview.php?id=1

    Posted 13 years ago on Monday January 3, 2011 | Permalink

  7. Kevin Flahaut
    Administrator

    The limit entries settings are in the main form settings, not per field.

    screenshot: http://grab.by/8aSO

    Also, we can't see your preview link because that's in your admin area and password protected.

    Posted 13 years ago on Monday January 3, 2011 | Permalink

  8. juliedc
    Member

    You were right - it was the limits and I finally found it. Works now. Thanks so much!

    Posted 13 years ago on Monday January 3, 2011 | Permalink