Form not appearing on live website

@4WeHelp If the form doesn't show up with conditional logic enabled then it's most likely going to be a Javascript error on the page that is preventing the conditional logic from executing and displaying the fields that should be shown.

When I look at your page, this is exactly the issue I see. There is a Javascript error, unrelated to Gravity Forms, on your page. See this screenshot:

http://dl.dropbox.com/u/185347/Slingshot/Pictures/Screen%20Shot%202011-11-21%20at%203.20.25%20PM.png

You need to correct this Javascript error. This is what is causing the problem with Gravity Forms, which tries to use Javascript to execute conditional logic and is unable to do so because when the browser encounters a javascript error it quits executing the remaining javascript on the page.

I'm not sure, not familiar with that plugin. If you disabled all of the plugins... then the functionality is coming from your theme and the error is in your theme itself. Plugins aren't widgets, so they are 2 different things. This social media widget may be built into your theme.

As has been mentioned multiple times in this thread, if forms are not displaying when you use conditional logic it is going to be a javascript problem unrelated to Gravity Forms.

It will either be A) there is a javascript error on the page or B) the necessary scripts have not been enqueued due to the theme not being setup properly or some sort of conflict.

In order to be able to provide any guidance as to why any user is experiencing this you would have to provide us with a link to a page where this issue is happening. We'd have to see the issue happening in order to inspect the code and determine what is causing the problem.

Disabling conditional logic isn't the solution. Fixing the cause is the solution. Something else on the site is causing the problem.

If you can post a link to a page where this issue is actively happening, we can take a look and determine the problem.

@czydrm Actually logic does not dicate that it's a Gravity Forms problem. There are other non-Gravity Forms related situations that can cause this to happen.

One of them is a server setting related to REGEX settings that impact how your site parses shortcodes. If shortcodes aren't parsed properly, the parameters in the shortcode won't be used and the form will not be found because the ID of the form is passed via a parameter.

That actually sounds like the case in your situation because the Widget doesn't use the shortcode and it sounds like only the shortcode is what isn't working for you.

I can assure you, the issue is going to be related to your web server configuration or other code on your site. If it was an inherent issue with Gravity Forms then everyone would be experiencing it and we have over 270,000 sites using Gravity Forms and we aren't getting reports of it.

So before you start yelling, screaming, cussing and laying blame... rather than posting your own support request and allowing us to assist you with the issue... if you contact me directly at carl@rocketgenius.com and supply me a WordPress admin login for your site I would be glad to take a look and see what is going on.

@huisstijldokter We can't control plugin and theme conflicts. It's 100% out of our control. It's the nature of how WordPress plugins and themes work. There is simply nothing we can do to prevent themes or plugins from interfering with Gravity Forms code or form layouts due to the way WordPress is architected and the way CSS inheritance works.

So before you go laying blame and pointing the finger, why don't you try simply asking for assistance because we'd be glad to help you resolve your issues.

Let us know exactly what the problem is and we'll be glad to take a look and help you get it resolved. If the Gravity Forms related CSS isn't automatically being enqueued on the page, then there are a variety of reasons why this could be the case.

One common issue is the theme lacking the necessary wp_head() function calls in the header.php and wp_footer() function call in the footer.php which are used to enqueue scripts and CSS into the head and foot of your site. That is the first thing you should check.

Another common issue is how you are trying to embed the form. Gravity Forms can only automatically enqueue the necessary scripts and CSS when you are using the shortcode in a standard WordPress content loop. This isn't a Gravity Forms flaw or problem, it's simply how WordPress enqueue works.

If you are trying to embed a form via the function call or in a theme that displays content a non-standard way, then the scripts and CSS won't be enqueued automatically and you'll need to use the enqueue function to tell it to do so.

If you simply ask for help and provide details on the issue we'd be glad to help.

Yelling, screaming, cussing and pointing fingers isn't going to get the issue resolved. What you should have done and what I suggest you do is posted your own support request on the support forum.

Posting a reply to a month old post where multiple users experiencing completely different issues (although some may sound the same) is not the best way for you to have your issue reliably handled. If you want support, post your own support request or use Priority Support if you have a Developer License and our support team will work with you to resolve the issue.

I'm closing this post. The original poster's issue was resolved. It wasn't a Gravity Forms problem, it was a Javascript error caused by something else on his site.

If you need support, post your own support request and our support team will help you.